Free Shipping On All Orders Over $50
Enjoy FREE shipping on all orders in the USA when you purchase $50.00 or more.
- Order processing takes approximately 3-5 business days.
- Shipping takes an additional 3-5 days.
- International orders may take longer.
Tracking
- Once your order has been processed, you will receive an email with a tracking number.
- Once the carrier receives your order, tracking information will be updated within 24 hours.
- If you do not receive a tracking email, please contact us directly.
Returns
All sales are final. We apologize, but we are not able to give refunds. Once an order is placed, your contest entries are automatically and immediately submitted to our sweepstakes company and cannot be withdrawn. We cannot tamper with the entries for the giveaways.
Shipping Disclaimer
Orders will normally ship 5-10 business days after being placed through our website. Please note that although our website may provide shipping time frames, these are only estimates. These shipping time frames are not meant to be promises or commitments of arrival times. Please do not rely on them for your item to arrive according to those dates. Delivery times vary due to many things including how many orders we receive, status of inventory, and more. Please be patient and we will contact you with a tracking number as soon as it is available.
The Unlimited Company and all related entities are not responsible and cannot be held liable for the timing and/or quality of any shipping services.
Incorrect Addresses:
We are NOT responsible for incorrect addresses given by the customer or packages stolen after delivery. If the tracking number shows the package was delivered, the responsibility falls on the customer.
Customers are responsible for ensuring they have entered a correct delivery address at checkout. Your items will be sent to the exact delivery address stated on your order and if this is incorrect, we unfortunately cannot reimburse you if your order does not make its way to you.
Return to Sender Orders:
If your order has been returned to us due to an incorrect address entered at checkout, we will reach out to you by email. You will have 30 days to respond to the email or reach out to us about your missing package. If we do not hear back from you within 30 days from our first email sent to you, your order will be automatically void.
International Customers:
The Unlimited Company is not responsible for any additional costs that may occur through duties, taxes, and any other fees that may arise due to international customs and shipping costs. You are purchasing our products knowing additional costs that may occur are solely the responsibility of you, the purchaser.
Exchanges:
We welcome all exchanges! Any item you would like to exchange for another size or style must be in new, unused, unworn, unwashed condition. Customer is responsible for shipping it to The Unlimited Company and shipping charges for the new product. You can exchange merchandise for any item or items of equal value, or you may increase and pay the cost increase. We cannot approve any downgrade that would result in a refund. Contest entries cannot be altered or rescinded.
All exchanges must be initiated within 30 days of purchase. Any issues with defective merchandise must also be reported within 30 days of the date of purchase for warranty replacement. After 30 days, we have no further liability.
Please send all exchanges with a printout of the original invoice and copies of any correspondence you have had with Customer Service. Please specify the name of the product you would like in exchange, and what size you would like.
If you receive an item that is damaged or is incorrectly shipped by us please contact Customer Support immediately.
Shipping Address for Exchanges:
The Unlimited Company
Returns
PO Box 1296
Meridian, ID 83680
CS Email – Support@ultdcompany.com
CS Phone – 208-982-0175